About

Step 1: Register & Create Your Profile

• Read  the Terms and Conditions and Privacy Policy.
• Read the FAQs
• Download and read the  Guidance.
• Register an account and create your profile. Please note it can take up to 3 working days for accounts to be approved -this may take longer during holiday periods

Step 2: Add and/or Review "Offers" & "Requests"

• Add your offer of help or request for help and wait to be contacted
• Review the offers and requests and contact an organisations if you can help or want to claim an offer
• Deliver / receive the benefit and/or support required

Step 3: Feedback on Your Experience

• Complete the feedback form in your account profile
• Your feedback is important for us to demonstrate the benefits that have been delivered for the community through the Marketplace

To find out about examples of the benefits achieved through the Marketplace, read the case studies here.